Comtel installs the Altrix Intercom System into Multi Unit Developments & Smart Cities.

we're your ISP and Solution Integrator

General Support

Service Level Agreements

Full Hardware Maintenance

we personally Install; Manage & Support your Services

Comtel’s Intercom Solution

Altrix Intercom PBX

VoIP Connect

Guardhouse SIP Phones

Entry & Exit Devices

Inbound Numbers

Unified Dial-Plans

Altrix PMS Integration

Uncapped Calling

Altrix GUI Interface

Telephone Management System

Active Monitoring

SLA Support & Maintenance

Full Hardware Maintenance

Remote Support for TMS & GUI

Config Backups

When your Hardware needs to be replaced, we migrate your software over to a new Hardware Platform at a fraction of the cost.

*This only applies to Onsite PBX’s.

Altrix Intercom Web Interface

All Units are pre-programmed into the System (designed extension range for unified dial plan).

Extension numbers are then linked to Resident Mobiles; SIP Phones and/or Soft Phones.

Door/gate entry devices are installed on goosenecks/doors etc.

Visitors can either call directly (via door/gate devices) to resident mobile’s (who can open the gate via their mobiles) and/or visitors call the guard who then opens the gate/door with their SIP phone.

All guardhouse SIP phones are programmed with a speed-dial e.g. emergency numbers; managing agents etc.

PIN codes may be allocated to guards and/or phones can be PIN code managed/controlled.

All calls are included in the Unlimited Calling Package.

Security levels of access

There may be multiple entrances (gates/doors) where you don’t want everyone being able to access all
entry points e.g. a door in another block (within the development) etc.

Someone may own 2 or more properties in different security estates (in the same Smart City).

We install SIP Phones into Homes; Commercial; Hospitality; Retail; Educational; Municipality and any other key-points in a unified dial-plan.